2 SaaS Startups in the Ticketing Industry

January 24, 2023

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SaaS startups have become the darling of Venture Capital investors, especially in the Ticketing industry. Over the past decade, software has proverbially “eaten the world” and SaaS companies have scaled to become unicorn corporations in staggering amounts of time.

In this article, we are examining 2 VC funded SaaS startups in the Ticketing industry.

Hi Platform

Hi Platform is a service platform that helps businesses to improve their client interactions. The business is headquartered in Blumenau, Santa Catarina, Brazil, and was established in 2017.

Company details:
Founders:
Alexandre Bernardoni, Marcelo Pugliesi, Mauricio Brentano, Ricardo Heidorn
Founded:
2017
Based in:
São Paulo, Sao Paulo, Brazil
Website:
Hi Platform
Industries:
CRM, Customer Service, Enterprise Software, SaaS, Social CRM, Social Media, Ticketing, Virtual Assistant
Latest funding:
$6,430,159
Series A
30 September 2021
Total funding:
$6,430,159
Investors
CVENTURES, XMS Capital Partners

Supportbench Services Inc.

Supportbench is a customer service platform that helps companies deliver an amazing customer experience. Supportbench unlocks the potential of support teams by giving them a canvas to create and execute their vision of how best to support their customers.

Company details:
Founders:
Eric Klimuk, Hussein Kurji, Nooshin Alibhai
Founded:
2015
Based in:
Vancouver, British Columbia, Canada
Industries:
B2B, Customer Service, Knowledge Management, SaaS, Technical Support, Ticketing
Latest funding:
$1,471,898
Seed
6 May 2022
Total funding:
$1,471,898
Investors
Liquid 2 Ventures, N49P, StandUp Ventures, Badhouse Ventures

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